Process

At BroadReach, we are all about results, and our process for implementing technology solutions brings forth our core values and utilizes our years of experience delivering best-in-class solutions to our clients. Our approach is simple but proven.

• Needs Analysis
• Inventory and Audit of Services
• Design and Engineer Solutions
• Recommend Solution & Supplier
• Project Management
• Scheduling Coordination
• First Bill Audit
• On-Going Escalation Support

DEFINE

• Clear engagement criteria is established for each project including timeline expectations and identification of key stakeholders.
• Corporate Personality Assessment

SCOPE

• Documentation of roles, responsibilities, executables, and deliverables attached to a project.
• In the form of a Scope of Work (SOW) or Letter of Engagement (LOE).

ANALYZE

• Customized deliverable outlining all suppliers considered in a project.
• Examples include, Supplier Analysis Tool, Dynamic Matrixes, RFI/RFP, TCO/ROI,  and Formal Proposal.

EXECUTE

• Contract negotiation and execution assistance.
• Program & Project Management Services to overlay selected suppliers.

PULSE

• Operational Reviews held mid-project implementation to ensure continued efficacy.
• Executive Business Reviews held quarterly to review overall business performance and strategic checkpoints.

The BroadReach Way

Define

• Engagement criteria established
• Timeline expectations
• Identification of key stakeholders
• Corporate Personality Assessment

SCOPE

• Documentation of roles and responsibilities
• Scope of Work (SOW)
• Letter of Engagement (LOE)

ANALYZE

• Supplier Analysis Tool
• RFI/RFP
• TCO & ROI
• Formal Proposal

EXECUTE

• Contract negotiation and execution assistance
• Implementation Support
• Consolidated Multi-Vendor Project Management
• Program Management Services

PULSE

• Mid-Project Operational Reviews
• Executive Business Reviews